How To Explain Why You Haven’t Been to the Doctor

Robin Mead

Social Security likes it when you are seeing your doctor “frequently and ongoingly” and following all your doctor’s treatment recommendations. This is true before you apply, while you apply, and after you get approved. It is true forever!

Easier said than done. If you have not been able to get to the doctor, here’s a few ideas for good next steps:

Start Right Now

If you have not been seeing your doctor regularly, try to change this as soon as you possibly can. If you are able, call right now and make an appointment.

Get Creative

Out-of-the-box ideas for getting to the doctor when you can’t get to the doctor:

Collect Old Medical Records

If you are applying for disability and you have great medical records from the past, but stopped being able to go to the doctor, Social Security may be willing to consider your past records.

Social Security does not always collect all your records, especially if they are from years ago. If you want them to see these records, you can call the person handling your case and ask which records have been collected.

Your lawyer also may not collect all your records, or may wait until a year or more after you first apply before even beginning to collect your records.

The best thing to do is collect records yourself yourself and submit records yourself

Explain Good Cause

If you cannot get regular medical care now, it will be harder to get approved, but it is still possible. Social Security has a policy that this is acceptable if you have a good reason. You can explain your reason on your disability forms, and when you meet with your doctor, and when you meet with a Social Security doctor.

Being broke and having no health insurance is a good reason. Or having health insurance with co-pays and deductible you cannot afford.

Being homebound or unable to travel because of your health is also a good reason, but you will probably need some type of provider who can write a statement for you confirming this.

Some people have conditions that cannot be treated. If your doctor has written that no treatments are available for your condition, this may be considered good cause. For example, if you are permanently blind with no possibilities for treatment or recovery, there is no reason you would continually need to see a doctor about your blindness.

Depending on your circumstances, there may be other good reasons. For example, one reader here was already approved for disability, but became unable to get to the doctor after his mother died, since she was his caregiver and had taken him to the doctor and scheduled all his appointments. He did not see a doctor for three years, but then eventually found a way to start again. He got a letter from his brother confirming this, and Social Security accepted this as a good reason for the gap in treatment.

Not Good Cause

If you stopped seeing your doctor because you did not like your doctor, or did not like what your doctor said to you, or you did not like their treatments and medications, or they were not helping. you have the right to switch doctors or see a new doctor.

If you decided to see NO doctor for these kind of reasons, this could cause a lot of problems for your case.

Put it in Writing

Whatever your reason is, make sure to write down your reason down on your Social Security forms. You can put it in the remarks section, or you can send them a brief letter (a few sentences is fine).

If you can get to the doctor, but can’t fill prescriptions, you can tell your doctor that you cannot afford it and — this is the important part – politely request to your doctor writes down that this is the reason in your records. Also, write it down yourself on your Social Security forms and write down any steps you took to try to find free or discounted prescriptions.

If you can provide Social Security with any proof, that is even better. It does not have to be fancy. For example, if you are uninsured and cannot afford to see a doctor, any of these things might do the trick:

  • Copy of denial notice for Medicaid
  • Copy of notice of health insurance ending
  • List of any places you called trying to get free healthcare and what each place told you
  • If you are on a waitlist somewhere, copy of waitlist notice
  • List of price quotes for medication you need or price quotes you got for doctor’s visits and financial info to show you can’t afford it
  • Letter from a friend or relative confirming that they saw you or helped you try to contact doctors but could not find any services that were available

If You Stopped and Then Started

If you needed to stop going to the doctor at some time in the past, but then started again, you may not need to explain this, unless Social Security asks you. If they ask you, be 100% honest. They may not ask, particularly if the problem doesn’t even exist anymore.

When you apply, or when you are reviewed, collect copies of all your most recent medical records. Make sure to get full records with treatment notes. Enclose these with your application or review forms.

You should also list the names and full contact information for all your providers on the forms. This way, Social Security can choose to collect more previous records, if they want to.

If Social Security wants or needs to see more than this, or has questions about your past treatment record, they will let you know.


Good cause doesn’t always work. If you are already approved, good cause may work, especially if you start to see a doctor now.

If you are still applying, it’s going to be trickier. Social Security may accept your good cause, but they still can’t approve you unless they have some kind of medical records to base your approval on.

Please do what you can to get copies of old medical records to them, or to start seeing a doctor now, if at all possible.

If you can go back to a doctor you have seen in the past, that doctor may already have files from you and you can continue a pre-existing treating relationship. This may be helpful.






2 thoughts on “How To Explain Why You Haven’t Been to the Doctor”

  1. Go to the emergency room for anything that can be observed and treated there as long as it is something provable like ear throat or urinary infection or some other condition they can SEE and will give you a script for….
    When they see a series of visits if even over some years it makes a difference.


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