Sample Disability Accommodation Letter: Meetings by Mail or Email (no phone)

Dear So and So Housing Program,

I am writing to request a reasonable accommodation as a person with disabilities.

Reasonable accommodation request

I am requesting to complete all housing meetings and paperwork by mail or email instead of meetings in person in your office.

In addition, I am requesting that all communications be by email or mail instead of phone.

Reason for Request

I am a qualified individual with a disability, as defined by the Fair Housing Amendments Act of 1988. I have a disability which causes the following limitation: (Examples of Limitations). Due to these limitations, I am requesting to complete all paperwork from home.

In addition, my disabilities limit my ability to use the telephone. I am not able to effectively complete housing tasks and communications using the phone. Due to this limitation, I am requesting communications by email or mail.

HUD Policies

I am requesting this accommodation so that I will have equal opportunity to participate in your housing program. HUD’s Office of Fair Housing and Equality Opportunity policy on Reasonable Accommodations and Modifications states that: “Federal nondiscrimination laws require housing providers to grant requests for reasonable accommodations and modifications in housing, programs, and activities.”

FHEO HUD policy on Reasonable Accommodations states that “Permitting an applicant to submit a housing application via a different means” is a reasonable accommodation.

In addition, HUD Policy on Effective Communication & Disabilities states that “The Fair Housing Act makes it illegal for housing providers to refuse to make reasonable accommodations, including taking steps that may be necessary to ensure effective communications with individuals with disabilities.”

Please reply in writing regarding this request for an accommodation within 10 business days. Thank you for your consideration and I look forward to receiving your reply.

Thank You,


Optional Extras

Optional: If you would like to request someone to come to your home: “As an alternate accommodation, if an in-person meeting is required, then I am requesting that a housing worker come to my home for the meeting.”

Optional: If they are requesting ID presented in person: “I am enclosing copies of my state id, social security card, and birth certificate.”

Optional: If you already have a copy of the application or paperwork, “I am enclosing a copy of the completed paperwork.”

Verification Letter (not needed in all cases)

Ms. L is requesting a reasonable accommodation as a person with disabilities. She is requesting to complete all needed paperwork and meetings by mail or email instead of in-person or phone meetings. (ADD reason this accommodation is needed: Examples of Limitations) Due to her disabilities, she requires this reasonable accommodation in order to participate in your housing program.


Doctor, therapist, nurse, case worker, etc

Thanks for Reading

🌸 Sample Letters for Requesting Meetings by Mail, Email, Phone

🌸 Sample Letters for Requesting Meetings by Mail or Email (No Phone)

🌸 The Sleepy Girl Affordable Housing Survival Guide

🌸 Art on this page by Robin Mead and Elizabeth D’Angelo.

🌸 Facebook group for people with disabilities and family members: Disability Support & Self Advocacy in HUD & Section 8 Housing

🌸 Page Updated: 1/10/20

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2 thoughts on “Sample Disability Accommodation Letter: Meetings by Mail or Email (no phone)”

  1. This has been amazingly helpful. I just had a virtual inspection that almost killed me and I cannot get paperwork done. Sweet Peas letter was awesome. Do we have to provide a doctors letter to if we request accommodations from housing? And who do we send the accommodation to? The local office or go higher up?


    1. Sorry for the slow reply. Typically, you need to enclose a doctors letter. However, having meetings by mail or email is a very simple accommodation and some housing authorities will grant it to you without any extra documentation. Sometimes you don’t even need to formally apply, you can just ask them for this and they may say yes.

      All accommodation should be sent to your housing worker. I hope it goes great for you.


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